We’re excited to share the latest CXP features that just went live. Here’s what’s new and how it helps you:
What’s new?
📅 New date comparison filter in Dashboards
🎨 Improvements on dashboard's Look&Feel
🚀 Performance improvement on Competitors dashboard
⭐ New icons and stars for scale questions in Survey editors
🤖 Reviews from 01/01/2024 onwards reprocessed with the newest SentimentAI model
Feature Details
📅 New date comparison filter in WEB Dashboards
We've redesigned how comparison periods work - now available exclusively on web dashboards that support period comparisons. Instead of fixed YoY (year-over-year) and PoP (period-over-period) options scattered across different dashboards, there's now a unified "Comparison date" feature available.
This gives you complete flexibility to define exactly which dates to compare. For example, you can:
- Select "Last year" to see the compare with complete data for previous year,
- Compare Q1 2024 vs. Q2 2024,
- Or even compare September 2025 to March 2023.
With this change, you are fully in control of defining your comparison period, making analyses more relevant to your needs, while keeping results consistent, easy to read, and faster to load.
🎨 Improvements on dashboard's Look&Feel
Trends are easier to scan at a glance: we added arrows to indicator widgets and red–green text to comparison columns in tables. It’s now easier to instantly see positive/negative/neutral movement, and interpret changes at a glance.
🚀 Performance improvement on Competitors dashboard
Behind-the-scenes data model updates speed up the Competitors dashboard. Expect snappier loads and smoother navigation when monitoring your competitors set.The scheduled reports will be invalid post this change. You will have to create/schedule new competitors' reports as part of this.
⭐ New icons and stars for scale questions in Survey editors
Customise scale questions with icons and star ratings instead of plain numbers. Editors can pick the visual style that fits their brand, making surveys more intuitive and engaging for respondents and improving completion quality.
🤖 Reviews from 01/01/2024 onwards reprocessed with the newest SentimentAI model
We reprocessed all feedback dated January 1, 2024 and later using our latest SentimentAI model. This upgrade improves topic/sentiment detection and fixes matching errors, so insights across your recent reviews are more accurate and reliable.
That’s all for this month—more enhancements are on the way. Stay tuned for next month’s updates!