To help you build Surveys quickly and effectively, TrustYou provides a curated set of default content elements. These pre-configured items are designed for immediate use and are already translated into 34 languages—saving you time and effort in localization.
You can either use these default items as they are or customize them to better align with your brand voice or guest experience strategy.
Benefits of the Feature
Faster Survey Creation: Start with pre-built messages tailored to typical guest feedback needs.
Multilingual Ready: All default content is available in 34 languages.
Highly Customizable: Easily adjust content to match your brand tone and specific requirements.
Feature Details and Explanations
Content Elements
Welcome Message: Pre-written for post-stay Surveys to greet and set expectations.
Thank You Message: Universal closing message for any Survey type.
Submit Response: Customizable confirmation message shown after a response is submitted.
Email Invitation: Designed for post-stay scenarios to encourage Survey participation.
If these default questions and contents are not available in your account, you can access the full list here