The Survey submission page supports prefilled answers, so you can share a survey link with a response already selected. This is especially useful when you're building your own email campaigns for survey distribution and want to guide guests toward a specific starting point.
- Save guests time by reducing the steps needed to submit a response.
- Increase completion rates by making the survey feel more personal and relevant.
- Give you control over how guests experience the Survey from the first click.
How to Prefill the Overall Score
Currently, the overall score question is the only field available for prefilling.
- Copy your survey link.
- Append ?overall_score= to the end of the URL.
- Add a value between 1 and 100 to represent the score you want preselected.
For example, to prefill the overall score with 80 out of 100, your URL would look like this:
https://feedback.cxp.trustyou.com/survey/a1b2c3d4-1234-5678-abcd-1a2b3c4d5e6f/e5f6a7b8-9012-3456-efab-7e8f9a0b1c2d/f9e8d7c6-5b4a-3c2d-1e0f-a9b8c7d6e5f4?overall_score=80
Scale Reference
The value you append always uses a scale of 1 to 100, regardless of how the question is displayed to guests. Use the tables below to map your question's scale to the correct value.
1–10 scale: multiply the answer by 10.
- 1 → 10
- 2 → 20
- 3 → 30
- 4 → 40
- 5 → 50
- 6 → 60
- 7 → 70
- 8 → 80
- 9 → 90
- 10 → 100
1–5 scale: use increments of 20.
- 1 → 20
- 2 → 40
- 3 → 60
- 4 → 80
- 5 → 100
Note: Values must be on a scale of 1 to 100. Values outside this range may not display correctly.