Overview
The Survey statistics dashboard provides a detailed overview of how recipients interact with surveys across various channels. It displays key data points such as survey openings, submissions, and conversion rates. This dashboard includes year-over-year (YoY) comparisons and channel-specific insights, offering valuable visibility into customer feedback engagement.
Benefits
- Monitor survey engagement across all distribution channels.
- Identify trends in survey submissions over time.
- Measure conversion rates to evaluate survey effectiveness.
- Optimize survey distribution strategies based on device and channel performance.
- Gain a monthly breakdown for better performance tracking.