Many countries and companies require guests to review or approve legal terms before they submit a Survey response. CXP gives you two ways to collect this approval: ready-made consent questions from the Question Library, or a simple text disclaimer placed at the bottom of your Survey. This article explains both options so you can pick the one that fits your legal requirements.
- Meet country or company legal and compliance requirements before guests submit a Survey
- Use ready-made Data Privacy and Terms and Conditions questions instead of writing your own from scratch
- Edit, combine, or remove the default questions to match your organization's needs
- Choose a checkbox-free text disclaimer when a hard requirement calls for it
Default Legal Questions in the Question Library
CXP includes two legal approval questions in the Question Library by default. Add either one, both, or neither to your Survey, and place them before the submit button.
- Data Privacy Information: "Yes, I have read the Data Privacy Information"
- Terms and Conditions: "Yes, I have read and agree with the Terms and Conditions"
Note: Both questions are fully editable. You can change the wording, update the linked document, or create your own legal approval question if the defaults don't cover your needs. If you create your own checkbox question, set its purpose to Data Privacy Information or Terms and Conditions so it's clear what the question is for.
Adding a Text Disclaimer Instead of Checkboxes
If checkboxes aren't desired, or your legal team requires a statement instead of an approval action, add a text disclaimer to the submit section of your Survey.
- Create a new Content block and set its type to Text.
- Place the text block in the submit section at the bottom of your Survey.
- Add your disclaimer text. For example: "By submitting this review you agree to the Terms of Use and Privacy Statement."
Note: This option displays a statement rather than requiring an explicit checkbox approval. Confirm with your legal team which approach meets your compliance requirements before you publish the Survey.